Frequently asked questions
The full Odessa metro plus a 60-mile radius — Midland, Gardendale, West Odessa and everything along I-20 between them. Plan members get extended regional coverage.
Yes — jump starts, load testing, on-the-spot replacement and EV top-ups. If the battery is healthy but something else is wrong, the same visit converts to a tow at your agreed rate.
Yes. Crews and dispatchers work 24/7/365 with the same response targets. Holiday nights run a slightly smaller fleet, so booking ahead for scheduled transports helps.
Bikes from $25/hr, sedans from $55, SUVs from $69, vans and buses from $75. The dispatcher confirms your all-in total before the truck rolls — it never changes at the scene.
Motorcycles, sedans, SUVs, crossovers, minivans and light buses, including lowered cars and EVs. Anything heavier — box trucks, RVs — call us and we'll tell you honestly if it's in range.
Our metro average is under 35 minutes. You'll get a live ETA by text when the truck is assigned, and dispatch updates it if traffic shifts.
One passenger can usually ride in the cab — just mention it when you call so we send a truck with a free seat. Kids in car seats are always welcome.
Monthly Assist ($79/month) covers emergency towing up to distance, tires, jumps and diagnostics. Annual Support ($529/year) adds unlimited towing in the coverage area, priority response and discounted extras. Both start the moment you sign up.
Still stuck on something?
Ask dispatch